Help and feedback
TCGComps support
Something not working, or a card price that looks wrong? Email us with what you're seeing.
Contact support
Email product support
Include “TCGComps support” in the subject. The questions below explain what to send with your report.
support@tcgcomps.comPlease leave passwords and other sensitive information out of your message.
Product overviewCommon questions
What is TCGComps?
It's our trading-card platform for web and iPhone. You can research cards, compare sales and estimated market prices, organize a collection and plan trades. The product page has screenshots of the website and the iPhone app in development.
Can I download the iPhone app?
The iPhone app is still in development. We haven't announced an App Store release date. You can see the current app on the product page.
How do I report a problem?
Tell us if you're on the website or iPhone app, what you did and what happened. Include the page or screen, what you expected, and your browser or app version. Add your device and operating system. If a screenshot helps explain it, crop out any private information before sending it.
What if a card or price looks incorrect?
Send the game, card name, set or printing, language, finish, and condition or grade. Include the page or screen where you saw the problem. Prices are estimates, and a different printing or condition can change which sales are relevant.
What information should I leave out of a support email?
Don't send passwords, sign-in codes, payment-card details or sensitive documents. Remove private information from screenshots. We only need enough detail to understand the problem.
Where should privacy or account questions go?
For TCGComps, email product support using the address on this page. For the App Zero Labs company website or a company email exchange, use the company address on our Contact page. Tell us which service your question is about.